Support
How can we help?
Write to us: we usually reply within two working days. Mention your iOS version and, if you can, what you were doing. Never send amounts, names or documents of the people you manage, or passwords.
Write to support@gustav.itFrequently asked questions
I changed phone: how do I move my data?
On the old phone export the encrypted backup from Settings → Data. On the new phone install Gustav and restore the file with the same backup password.
I lost my backup password.
The password is stored nowhere and we cannot recover it or open the file. That is why it is worth keeping it somewhere safe.
How do I delete all my data?
Your data is only on your phone: deleting the app erases it. To remove a single profile, use its settings. Backups you exported stay wherever you saved them.
Does Gustav replace my accountant?
No. Gustav is a reminder and a log: the payslip is what counts. For questions about pay, contributions and contracts, ask your accountant or employment consultant.